To refund the contribution(s) you received, simply follow the steps below:
If you’re offering Incentives on your campaign, you’ll eventually need to know how to retrieve your contributors’ names and addresses collected by our data collection feature so you can mail the Incentives to your contributors.
The currencies below are what our payment processors, Stripe and PayPal, are able to process. As we do not hold the funds on your behalf at any point over the duration of the campaign, we do not manage any currency conversion processes or fees on our end.
If you’re trying to contribute to a campaign with your debit card but the option isn’t available to you, there are two possible reasons why:
Campaign owners can now place limits on the amounts people can contribute to their campaigns.
To change the currency accepted on your campaign, simply follow these steps:
No, you are not required to use Facebook to access or use our system. We do recommend it, however! Currently, we support signing in through Facebook, Google, LinkedIn, and email/password.
Our system uses PayPal’s Adaptive Payments Chained Payments technology, which does not support two stage (two factor) authentication.
Each donor has control over how their contribution appears publicly on the campaign page.
This message means that the Campaign Owner’s PayPal account is not fully Verified as an Organization or Business account.
The error message means the PayPal account being used on the campaign is not registered in one of our supported countries (see Campaign Owner section below for details). To continue raising funds through our system, they will need to use a PayPal account that is registered in one of our supported countries.
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