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Hello dear friends, guests and supporters
"What is this?"-you might ask yourself. This is the story of a little resort in the middle of the Pacific Ocean and how three friends from Zürich decided to run this resort, sooooo....
.....let us tell you a bit about Cliffside Resort and why this place is so magical – not only to us:
In July 2016 we did not really know what to expect, when we took over the place. It was run down, not really taken care of it, did not have the best reputation or the best reviews.
“Why did you take that step, took the risk and took it over?”, you might be wondering right now.
Well…
It is that moment, when you walk around the corner towards the restaurant or towards the pool and all you see is freedom, the eternity of the ocean and the horizon – probably the best view on the island. The tranquility, peacefulness, the relaxation you get here is just mind-blowing. That is why we took the risk. We saw the potential.
Over the last four years we turned Cliffside Resort into a little heaven - a place to escape the everyday life, a place to have great food, to enjoy the pool, the views, a place where everybody is welcome, no matter if tourists, expats or locals. Cliffside Resort is a place where you can let your mind wander.
This is Cliffside:
Cliffside Resort is a small boutique resort with 13 rooms on the beautiful island of Panglao, Bohol, Philippines. We are located directly on top of the cliff and overlook the ocean and the surrounding islands.
Our dedicated staff is always encouraged to give our guests the best service and getaway experience possible. Most of our 21 employees have been here when we took over.
But now - out of nowhere – our resort and the staff’s place of work is at risk to disappear.
Unfortunately, the whole world was hit by the covid-19 virus in the beginning of this year. We had to experience that in a very tough way.
We managed to get a new lease in 2018 for 20 years. Having that security we did a complete renovation of all buildings, rooms, pool, pool bar, a road fix (guests who stayed with us surely remember the authentic island road :-) ) and building an additional kitchen and reception. After the renovation our financial reserves were ok, but limited. This is not a problem in normal times as we roughly know what the year has in store for us. And 2020 a lot in store for us. But the timing with the COVID pandemic hit us catastrophically.
2020 should have been the year to stock up our reserves and present a new resort to guests and let them have a time to remember. Plans were big in January.
The start of the year 2020 was okay, January was quite busy. February was also ok even though COVID was already affecting the Chinese market (China is a big market for us). The following months looked brilliant in the beginning. We were already booked up to 90% on average until the end of May. We had big groups of divers booked and started to develop business relations with a dive center in South Africa which could generate big groups of divers several times per year. We were even nearly fully booked for December 2020. This is all gone. Talking numbers: We have lost 5Mio. Pesos in confirmed room bookings, not including commissions, consumption and more potential bookings.
Our little island was put under a proper lockdown in March: Nobody is allowed to enter or leave the island. There are no commercial flights or ferries. No tourists - no income, but lots of running costs.
If we cannot raise funds, we have to shut down the business and close the resort. This would mean that our 21 employees (only ten of them are working right now, including security guards) are losing their jobs and their families will suffer. What will happen to the resort and lease is also more than uncertain.
This is the reason why we are starting this page. We do not want to close down the resort, we do not want our employees to lose their jobs and have their families suffering. We just want to raise enough money to keep the resort running until things are a bit more normal.
Unfortunately, the resort does not generate enough profit at the moment to cover all the running costs. But we still lose less money being open than we would do if we were closed. We are losing either way. It is painful at the moment.
It will take time, it will be challenging, but this place is worth to fight for it. We are optimistic that we can be back on track once there is some easing in travel - we know how successful Cliffside Resort can be, we have seen it in the last four years. But we have to survive the meantime. We have put so much effort and heart into this resort, this should not have all been for nothing.
The raise goal of 3 Mio. Pesos will help us for at least for 6 months including giving food for our employees that are not working any more.
If you have any questions about our resort, costs or other things please contact us. We are more than happy to share all information with you.
We hope that we can survive this situation with your help so that we will still be here when you want to visit our little gem the next time.
Our team would appreciate any kind of support a lot! Even if it is just sharing this link.
If you have ever been a guest of ours – if in the restaurant or if you have stayed in our rooms – feel free to share your experience in the comment section below.
Cheers,
Your Cliffside Resort Team
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