Healthcare is becoming more complex, and wait times are longer, with severe staffing shortages, and health outcomes have gotten worse.
- Have you ever been confused about what was discussed at your medical appointment?
- Have you ever felt overwhelmed and uncertain of the next steps?
- Have you ever missed work to accompany a loved one to a healthcare appointment?
As a Registered Nurse I have seen too many clients and family members experience this . Click here to read one of the stories about why Flying Start Advocates started.
Flying Start Advocates is a Registered Nurse-run healthcare advocacy
company who is looking to help guide clients through their health
journey. We provide our service to clients through our ABCDs:
Advocacy, Balance, Clarity, and Documentation.
Let Flying Start Advocates work for clients by:
| A | B | C | D | Advocating virtually for clients during medical appointments. We help their voice be heard, and their questions get answered so that they feel confident and informed. | Balancing their lifestyle so they won’t have to worry about missed referrals or test results. Let us worry about the details. | Clarify their healthcare plans with their healthcare team or across healthcare specialties. | Document what was said and planned during their appointments in an online chart that they can access. In this way, they can accurately share their medical charts across healthcare teams or with their loved ones. |
Documentation can be especially helpful as many of us have aging parents who are struggling to update their children. And most people do not remember everything that was said. Or, like the telephone game, facts change when you try to recall them.
Through our service, we want clients to be able to take control of their health information and health journey. We want our clients to feel as though their voices are heard, their plans are understood, and their health is being advocated for.
Not understanding their health is a huge problem that costs clients time and money, and the healthcare system resources, time, and money.
- People don't know what the plan is for their diagnosis or testing
- What medications are they taking, and why
- Details about their diagnosis
- What tests do they need to complete, or why
Client compliance is a huge issue in the healthcare world, largely because clients don't understand. Our services are here to help clients and the healthcare system.
With this crowdfunding round, we will be able to help more individuals who need our services.
Your Wishes mean we can give individuals advocacy, balance, clarity, and documentation to those who are not able to afford it themselves. This round of funding will also allow us to market on a broader scale, so we can reach more individuals and help more people.
We hope you will join in on our mission to help clients thrive in their healthcare journey.
Perks
With this contribution, you will give an Alberta resident in need a Free Initial Consultation and one Free Medical Appointment advocacy with us. This will provide them with advocacy at their medical appointment so they can thrive in their healthcare journey.
With this contribution, you will get your Initial consultation and six months (up to 6 appointments) of free Medical Appointment Advocacy (if you are an Alberta resident). If you are not an Alberta resident, we will give this to someone in need.
With this contribution, you will get your Initial consultation and 12 months (up to 12 appointments) of free Medical Appointment Advocacy (if you are an Alberta resident). If you are not an Alberta resident, we will give this to someone in need.
Highlights
See all activity4How and Who?
Who Would Benefit from Our Services?
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Seniors with Multiple Health Challenges and Polypharmacy
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New Canadians who Might Struggle with Canadian Healthcare
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Clients with Complex Diagnoses
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Clients with Chronic Illnesses
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Clients with Limited or No Support
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Clients with Long-Distance Families
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Clients who would like Support through their Healthcare Journey
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Clients with Language Barriers (*please note: we do not provide Translation Services)
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Clients with Hearing Difficulties
- And many, many more people
How are Services Work?
- You identify yourself or someone you know that would benefit from our services and sign up for our Initial Consultation.
- During our Initial Consultation, we will have a video call with the client to gather a complete history. The Registered Nurse will gather information about current and past diagnoses, medications, allergies, concerns, and upcoming appointments. During this appointment, we will review what we do, whom you want to be included in your health, and how you would like us to advocate for you at medical appointments.
- When you have a medical appointment, you go to our site and book an appointment with us simultaneously. This appointment could be with your family doctor, a specialist, a counsellor, or any medical professional.
- Once you are at your medical appointment, you will go to your appointment with us and join the video call. We will verify your identity and then continue with the appointment. As the healthcare provider and you converse, we will document the conversation. At the same time, as Registered Nurses, if we feel there needs to be clearer communication, clarifications, or if we feel something has been missed, we will step in and ask clarifying questions.
- After the appointment, we will finish and publish our documentation to you. This way, you can review it and share your appointment details accurately with your loved ones. If you have questions, you can book a follow-up with us, and we can clarify the documentation we completed.
- If your health has become more complex, we have a monthly subscription to prevent you from falling subject to healthcare's "Swiss Cheese" effect. If you were told you were getting a referral, blood work, or other tests, we ensure that these don’t fall through the holes of the swiss cheese. This is completed by us communicating with the healthcare providers and the system. Our goal is not to have referrals missed, and no news isn’t good news; no news is no news.
About Us
Samantha
Moore, RN
Samantha
Moore, RN
CEO & CO-FOUNDER
Samantha graduated with a Bachelor of Science in Nursing
(BScN) in 2009 from the University of Alberta in Edmonton, AB.
Samantha then went on to complete her Perinatal Nursing Extension
Certificate at Mount Royal University in Calgary, AB and is
currently enrolled in the Occupational Health Nursing Certificate at
MacEwan University.
Samantha has worked as a Registered Nurse in General Surgery, Urology, Endoscopy, Eye Surgery, Long-term Care, Neurology, and Outpatient clinics for Upper GI, Lower GI, Urology, Breast, Oncology, Bariatrics, Recruitment, and currently in Labour and Delivery.
Samantha is passionate about helping clients and their families through the healthcare system as smoothly as possible.
Samantha spends her days off socializing with her friends, walking in nature, and planning new travel adventures around the world.
T.
Jeanie O'Connor, RN
T.
Jeanie O'Connor, RN
COO & CO-FOUNDER
Jeanie graduated with her Bachelor of Science in Nursing
(BScN) with Honours in 2014 from Dalhousie University in Halifax,
NS. Jeanie is currently enrolled in the Technical Writing
Certificate at Mount Royal University in Calgary, AB, and is
working towards starting her Master's Degree.
Jeanie has worked as a Registered Nurse in Labour and Delivery, in Supervised Consumption and Mental Health, in Recruitment and Private Operations, and most recently in Long-term Care as a Nurse Educator.
Jeanie has a lifelong commitment to equity, justice, privacy, and compassion for all.
Jeanie spends her days off hiking with her dog, reading in the sunshine, and practicing yoga.
Activity
With this contribution, you will give an Alberta resident in need a Free Initial Consultation and one Free Medical Appointment advocacy with us. This will provide them with advocacy at their medical appointment so they can thrive in their healthcare journey.
With this contribution, you will get your Initial consultation and six months (up to 6 appointments) of free Medical Appointment Advocacy (if you are an Alberta resident). If you are not an Alberta resident, we will give this to someone in need.
With this contribution, you will get your Initial consultation and 12 months (up to 12 appointments) of free Medical Appointment Advocacy (if you are an Alberta resident). If you are not an Alberta resident, we will give this to someone in need.
