What are the recommended sizes for photos on my campaign?

Crowdfunding Advisors Campaign Settings, Help Center

What are the recommended sizes for photos on my campaign?

Campaign Settings, Help Center
— Updated: July 10, 2020

Article Under Revision

With the release of our new support center, we are revising old and outdated support articles. There may be information on this page that is outdated.

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Image Requirements: 

  • The file size cannot exceed 5MB.
  • The image resolution cannot exceed 16MP.
    At a 4:3 ratio, the maximum number of pixels is 4800 x 3200. We recommend using the highest resolution image possible. Small images may appear stretched and pixelated.
  • Supported File Types are .GIF, .PNG, and .JPG only. 
    Some less common file types may also work, however these 3 file types are the officially supported file types and we cannot guarantee that other file types will work. Animated gifs are not supported.

Image Guidelines:

ImageWidth Height Additional Info
PictureDisplayed at 640pxDisplayed at 360pxYou can only have one main Picture at a time. Additional images you upload will appear in the campaign’s slideshow.
SnapshotDisplayed at 320pxDisplayed at 320pxThis is the picture that appears in social media shares, emails and widgets. We recommend using a square image. 
Background pictureDisplayed at device widthDisplayed at device heightWith so many different devices accessing the internet these days, there isn’t one recommended size. For best results the image should be the highest resolution possible, at least 1920×1080.
Organization LogoDisplayed at 40pxDisplayed at 40pxDisplayed at 40×40 in byline of campaign page. We recommend using a square image (at least 130×130). The image will be automatically resized (not cropped) on the campaign page.
Displayed at 130pxDisplayed at 130pxDisplayed at 130×130 on Organization Profile page. We recommend using a square image (at least 130×130). The image will be automatically resized (not cropped) on the Profile page.
Incentive ImageDisplayed at 75pxDisplayed at 75pxDisplayed at 75×75 on sidebar of campaign page. We recommend using a square image (at least 310×310). Square images will be automatically resized (not cropped), and rectangular images will be cropped.
Displayed at 310pxDisplayed at 310pxDisplayed at 310×310 on the Incentive’s Info page. We recommend using a square image (at least 310×310). Square images will be automatically resized (not cropped), and rectangular images will be cropped.
Profile AvatarMinimum 300pxMinimum 300pxDisplayed in various locations in various sizes, always square in shape. Recommended size: At least 300×300. You can crop the image after uploading.
Tax Receipt SignatureDisplayed at 300pxDisplayed at 100pxYou can crop the image after uploading. For best results, we recommend uploading an image with an aspect ratio of 3:1

*Note: The sizes and dimensions posted here are subject to change at any time. This page will be updated as soon as possible after all changes.