Article Under Revision
With the release of our new support center, we are revising old and outdated support articles. There may be information on this page that is outdated.
If you have any questions, you can reach out to our customer support team directly for assistance. This can be done by placing a ticket with the Support button in the bottom right corner of your screen.
Our new Contributions page lets you see all contributions you’ve made to any campaigns using our system, all in one place. This Help Page shows you how to find it and what you can do there.
How to find it
When you first sign in to our system, a black NavBar should automatically appear at the top of the page. Just click “View your contributions”.
You can also get there at any time by clicking your profile image in the top menu bar, then clicking Contributions.
What you can do there
On your Contributions page you can do the following things:
Sort & search
If you’ve made several contributions, you can find the right one by typing in the search box at the top right of your list. You’ll instantly see results below.
You can also click any of the up/down arrows at the top of your list to sort the list by Date, Amount, or Details.
View the campaign you contributed to
Click the Title of a campaign in the Details section or click View post over on the right to visit that campaign page.
View and/or edit the details of your contribution
Click Manage over on the right to view or edit important details about your contribution, such as the Contribution amount, Transaction ID, Transaction time, Your name (editable), Your message (editable).
If the campaign you contributed to was using our Data Collection feature to ask or your Contact info, you’ll also be able to view and edit the information you provided to them (name, telephone number, street address, etc.)
View and download a copy of your tax receipt
If the campaign you contributed to was using our Auto Tax Receipt feature, then you should have received an email with your tax receipt right after you made your contribution. Don’t worry, though. If you can’t find the email, you should still be able to view the receipt online by clicking the Receipt link over on the right.
Note: Non-Profit Organizations have the option to prevent their contributors from accessing receipts online. If you know you received one but don’t see a Receipt link on this page, that means the Non-Profit Organization chose not to allow online access, so you’ll have to contact them directly to ask for another copy of your receipt. If this is the case, click View post to go to the campaign page, then click the Contact campaign under the byline and campaign intro.